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Return
Policy
At T & W Motors, we understand that purchasing a classic car is not just a transaction — it’s a personal investment in history, design, and emotion. Because each classic car we sell is a unique, vintage vehicle, our return policy is carefully designed to reflect the one-of-a-kind nature of these collector items.
Returns Based on Accuracy and Transparency
If the vehicle you receive does not match the description provided or presents significant undisclosed defects, you are eligible to request a return. We stand behind the accuracy of our listings and are committed to resolving any justified concerns.
Return Window
Return requests must be initiated within 5 business days from the date of delivery. The vehicle must be returned in the same condition in which it was received — no additional wear, modifications, or damage.
Refunds
If a return is approved, we will issue a full refund of the purchase price, excluding original delivery costs or any additional services. Refunds are processed within 7–14 business days after we inspect the returned vehicle.
Support & Process
To begin a return, please contact our team by phone or email with a clear explanation of the issue, along with any supporting documentation (such as photos).
Our team will guide you through each step and ensure a fair and timely resolution.